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Independent high-quality evidence for health care decision making

Computer-based programmes ('Interactive Health Communication Applications') for people with chronic disease

Murray E, Burns J, See Tai S, Lai R, Nazareth I
Published Online: 
January 21, 2009

People with chronic disease have multiple needs, including information about their illness and the various treatment options; social support; support with making decisions; and help with achieving behaviour change, for example, changes in diet or exercise. Computer-based programmes which combine health information with online peer support, decision support, or help with behaviour change may be one way of meeting these needs, and of helping people to achieve better health. This review sought to find out how such computer programmes, known as Interactive Health Communication Applications (IHCAs), might affect people with chronic disease. The review authors found that IHCAs improved users' knowledge, social support, health behaviours and clinical outcomes. It is also more likely than not that IHCAs improve users' self-efficacy (a person's belief in their capacity to carry out a specific action). It was not possible to determine whether IHCAs had any effect on emotional and economic outcomes. The included studies involved different IHCAs, with different characteristics, for a wide range of chronic diseases. There was variability in several of the outcomes, and the results should therefore be treated with some caution. There is a need for more large, high quality studies to confirm these preliminary findings, to determine the best type and best way to deliver IHCAs, and to establish how IHCAs have their effects for different groups of people with chronic illness.

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